Remade Policies

This page details Remade Policies including 'Accessing Our Website', 'Privacy Policy', 'Cookie Policy', 'Acceptable Use Policy' and 'Prohibited Items'. Our Returns Policy can be viewed here: Returns Policy




Remade in Britain is a trading name of Upcycling Limited, a company registered in England and Wales with company number 08822233 whose registered office is at Firecrest House, Lingerfield Business Park, Market Flat Lane, Knaresborough, HG5 9JA  (Remade in Britain, we, us and our).


By using (Website), you signify your agreement to our Privacy Policy, Cookie Policy, Acceptable Use Policy and these Website Terms of Use all of which can be seen below (together, with our Terms and Conditions for Buyers (if you are a Buyer) and Terms and Conditions for Sellers (if you are a Seller), our Legal Terms). If you do not agree to our Legal Terms, do not use our Website.



No contract or engagement is created by our Website (except where a Seller confirms acceptance of an order by sending to a Buyer a Dispatch Confirmation). Remade in Britain is not obliged to respond to any enquiries and reserves the right to require reasonable identification before following up with any enquiries. The web is an evolving medium and therefore Remade in Britain reserves the right, at its sole discretion, to update or revise the Legal Terms at any time. Such changes shall not apply retrospectively. Please check our Legal Terms periodically for changes. Your continued use of our Website following the posting of any such changes to our Privacy Policy, Cookie Policy, Acceptable Use Policy and these Website Terms of Use shall constitute your tacit acceptance of those changes.

1. Accessing our Website


1.1 Our Website is made available to Buyers free of charge.

1.2 We do not guarantee that our Website or any content on it, will always be available or be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you, if for any reason our Website is unavailable at any time or for any period.

1.3 You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of our Legal Terms and that they comply with them.

1.4 Remade in Britain reserves the right, at its sole discretion, to terminate your access to all or part of our Website with or without notice.



2. Website interaction

2.1 We may from time to time provide [live chat, Twitter, Facebook, feedback, reviews] and other interactive services on our Website.

2.2 Where we do provide any such interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is to be used (including whether it is human or technical).



3. Your account and password

3.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose this information to any third party.

3.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us at any time, if in our reasonable opinion you have failed to comply with any of the provisions of our Legal Terms.

3.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us by:
3.3.1 email at; or
3.3.2 telephoning us on 0330 880 8282.



4. Suspension and sanctions

4.1 We will determine, in our absolute discretion, whether there has been a breach of our Acceptable Use Policy [INSERT HYPERLINK] through your use of the Website. When a breach of our Acceptable Use Policy has occurred, we may take such action as we deem appropriate.

4.2 Failure to comply with our Acceptable Use Policy constitutes a material breach of these Website Terms of Use and may result in us taking any combination of the following actions:
4.2.1 immediate, temporary or permanent withdrawal of your right to use our Website;
4.2.2 immediate, temporary or permanent removal of any posting or material uploaded by you to our Website;
4.2.3 issue of a warning to you;
4.2.4 legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
4.2.5 further legal action against you; and / or
4.2.6 disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

4.3 We exclude liability for actions taken in response to your breaches of our Acceptable Use Policy. The responses described above are not limited, and we may take any other action we reasonably deem appropriate.



5. Third party links and resources on our Website

5.1 Our Website may produce automated search results or otherwise link you to other websites on the internet. These other websites may contain information or material that some people find inappropriate or offensive. These other websites are not under the control of Remade in Britain, and you hereby acknowledge that Remade in Britain does not make any representation or warranty regarding the accuracy, timeliness, suitability, copyright compliance, legality, decency or any other aspect of the content of such other websites.

5.2 Inclusion of any such link on our Website does not imply endorsement of any other websites, or any other aspect of the information located on such websites, nor does it imply any association with its operators.



6. Linking to our Website

6.1 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists without our consent.

6.2 You must not establish a link to our Website in respect of any website that is not owned by you. We reserve the right to withdraw any linking permission without notice. The website to which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy [INSERT HYPERLINK].

6.3 If you wish to make any use of content on our Website other than that set out above, please contact us by:
6.3.1 email at; or
6.3.2 telephoning us on 0330 880 8282.



7. Viruses

7.1 We put a great deal of effort in to providing a secure Website however, because of the evolving nature of the internet we cannot guarantee that it is secure or free from bugs or viruses, so please take care and take all necessary precautions to protect your computer.

7.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software.

7.3 You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.



8. Disclaimer

8.1 All content is provided “as is” and “as available” for your use. The content is provided without representations, warranties or undertakings of any kind, either express or implied including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. Any representation, condition or warranty which might be implied or incorporated by statute, common law or otherwise is excluded to the fullest extent permitted by law.

8.2 Remade in Britain and its respective affiliates from time to time do not warrant that the content is accurate, reliable or correct; that our Website will be available at any particular time or location; that any defects or errors will be corrected; or that the content is free of viruses or other harmful components. Your use of our Website is solely at your own risk. As some jurisdictions do not permit the exclusion of certain warranties, these exclusions may not apply to you.

8.3 The images on our Website are for illustrative purposes only.

8.4 Although we have made every effort to make the Website as accurate as possible, because the advertisements available on our Website are not provided by us but by Sellers, we cannot guarantee that the descriptions on our Website are accurate.

8.5 Sellers are not Remade in Britain organisations and we shall not be liable for any error, statement or omission made by them. We do not police or control the content of advertisements which is the responsibility of Sellers.

8.6 Please note that the prices and information on our Website are for information purposes only.



9. Limitation of liability

9.1 Under no circumstances shall Remade in Britain and its respective affiliates be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from the use of, or inability to use our Website. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Remade in Britain or its respective affiliates have been advised of the possibility of such damage.

9.2 Nothing in our Legal Terms shall exclude or limit liability to any extent not permitted by law including, without limitation:
9.2.1 for death or personal injury caused by Remade in Britain’s negligence; or
9.2.2 fraud or fraudulent misrepresentation.

9.3 Nothing in our Legal Terms shall exclude the liability of any Sellers in respect of any of the above provisions or any terms whatsoever implied by law.



10. Indemnity

10.1 By using our Website you undertake to defend, indemnify and hold harmless Remade in Britain and its affiliates from all liabilities, costs, expenses, losses, damage, penalties, legal costs (calculated on a full indemnity basis) arising from any proceedings (legal or equitable) or claims brought or asserted against Remade in Britain including, without limitation, in respect of untrue or misleading information, defamation or infringement of any third party intellectual property rights arising from:
10.1.1 any content posted by you to our Website; and
10.1.2 any use or misuse of our Website by you.

10.2 Remade in Britain reserves the right, at it own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you shall co-operate with Remade in Britain in asserting any available defences.



11. Copyright notice

11.1 All rights, including copyright, in the content of our Website are owned or controlled for these purposes by Remade in Britain. The material on our Website includes, without limitation, the text, computer code, SEO functionality, artwork, photographs, images, and all audio and/ or visual material on our Website.

11.2 In accessing our Website, you agree that you may only download the content for your own personal non-commercial use except where Remade in Britain agrees otherwise.

11.3 Except where expressly stated otherwise, you are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the Website for any purpose whatsoever without the prior written permission of Remade in Britain.



12. Severability

12.1 Unless otherwise specified by us, our Legal Terms, together with any accepted order form (where applicable) shall constitute the entire agreement between you and Remade in Britain.

12.2 If any provision of our Legal Terms is held to be illegal, invalid or unenforceable under present or future law effective during the term hereof, such provision shall be fully severable and our Legal Terms shall be construed and enforced as if such illegal, invalid or unenforceable provision never comprised a part hereof and the remaining provisions hereof shall remain in full force and effect and shall not be affected by the illegal, invalid or unenforceable provision or by its severance from the relevant part of our Legal Terms.



13. Choice of law and forum

13.1 Our Legal Terms shall be governed by and construed in accordance with the laws of England and Wales.

13.2 By using our Website, you agree to the exclusive jurisdiction of the courts of England and Wales.


 14. Contact Us


Contact us by email at; or by telephoning us on 0330 880 8282. PRIVACY POLICY This Privacy Policy (together with our Website Terms of Use [INSERT HYPERLINK]) sets out the basis on which any personal data we collect from you or that you provide to us, will be processed when you use the Website. We are committed to protecting and respecting your privacy. We update this Privacy Policy from time to time so please take the time to review it regularly.






This Privacy Policy (together with our Website Terms of Use above) sets out the basis on which any personal data we collect from you or that you provide to us, will be processed when you use the Website. We are committed to protecting and respecting your privacy.



We update this Privacy Policy from time to time so please take the time to review it regularly.

1. Information We Collect

1. We may collect and process the following data about you:
1.1 information that you provide by filling in forms on our Website;
1.2 information provided by you. For example, when you register for information;
1.3 information that you provide when you communicate with us by any means;
1.4 details of transactions that you carry out through our Website; and
1.5 details of your visits to our Website including, without limitation, traffic and location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.



2. IP addresses

2. We may collect information about your computer, including where available your IP address, operating system and browser type for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.



3. Cookies

3. Our Website uses cookies to distinguish you from other users. This helps us to provide you with a better browsing experience and also allows us to improve our Website. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy on this page.


4. Storing your personal data


4.1 In operating our Website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is processed and stored securely.

4.2 Unfortunately, the sending of information via the internet is not always totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.



5. Use of your information

5.1 We use information held about you in the following ways:
5.1.1 to facilitate a transaction for upcycled or vintage Products including disclosing information where a Buyer places an order;
5.1.2 to ensure that content from our Website is presented in the most effective manner to you;
5.1.3 to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
5.1.4 to carry out our obligations arising from any contracts entered in to between you and us;
5.1.5 to allow you to participate in [live chat, Twitter, Facebook, feedback, reviews] and any other interactive features on our Website; and
5.1.6 to notify you about changes to our Website or services offered by us.

5.2 We may also use your data or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email, post or telephone but only if you have consented to this.

5.3 We may contact you by electronic means with information about upcycling and vintage Product related issues.

5.4 If you want us to use your data in this way or to pass your details on to third parties for marketing purposes, please tick the relevant boxes when you register on our Website.

5.5 We do not disclose information about identifiable individuals to our advertisers, but we reserve the right to provide them with aggregate anonymised information about our users.

5.6 We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.



6. Disclosure of your information

6.1 We may disclose your personal information to any member of our organisation and any other organisation working with us (where required) for the purposes of operating Remade in Britain.

6.2 We may disclose your personal information to third parties:
6.2.1 in the event that we sell or buy any business or assets in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
6.2.2 if Remade in Britain or substantially all of its assets are acquired by a third party in which case personal data held by it about its customers will be one of the transferred assets; or
6.2.3 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our Website Terms of Use or to protect the rights, property, or safety of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.



7. Your rights

7.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

7.2 Our Website may from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their handling of your personal data. Please check the privacy policies of such websites before you submit any personal data to them.



8. Access to information

8. The Data Protection Act 1998 Act (the “Act”) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10.00 to meet our costs in providing you with details of the information we hold about you.



9. Changes to our privacy policy

9. Any changes we may make to this Privacy Policy in the future will be posted on this page and where appropriate, you will be notified by e-mail. 10. Contacting us Please do not hesitate to contact us regarding any matter relating to this Privacy Policy by: • email at; or • telephoning us on 0330 880 8282.

We use cookies and similar tools across our Website to improve performance and enhance your user experience. ThE Cookie Policy below explains how we do that.




1. What are cookies?

1.1 Cookies are small text files which a website may put on your computer or mobile device when you first visit a website or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

1.2 There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our Website is performing, or even allow us to recommend content we believe will be most relevant to you.

1.3 Certain cookies contain personal information – for example, if you click “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our Website or a user’s general location.



2. What sort of cookies does Remade in Britain use?

2. Generally, our cookies perform up to four different functions:

2.1 Essential cookies Some cookies are essential for the operation of our Website. For example, some cookies allow us to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that a subscription entitles them to.

2.2 Analytical and/or performance cookies Some cookies analyse how our visitors use our Website and monitor performance of the Website. They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This can help us to improve the way our Website works by ensuring that users are finding what they are looking for easily. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or services that we think will be of interest to you based on your usage of our Website.

2.3 Functionality cookies We use functionality cookies to allow us to remember your preferences for your return visits to our Website. For example, cookies can save you the trouble of typing in your username every time you access our Website. This also enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

2.4 Behaviourally targeted advertising cookies We use cookies to record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose anonymously. We do not tell third parties who you are.

2.5 More specifically, our Website uses the following cookies: Cookie Name, Cookie Description, Cookie Purpose, Expiration, Further Information.



3. Google cookies

3.1 We use Google Analytics to analyse the use of our Website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our Website is used to create reports about the use of our Website. Google will store and use this information. Google's privacy policy is available at

3.2 We may publish Google Adsense interest-based advertisements on our Website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager available at You can opt-out of the Adsense partner network cookie at However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at



4. Does anyone else use cookies on the Website?

4.1 Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

4.2 These cookies are likely to be analytical/performance cookies or targeting cookies. Advertisers for example sometimes use their own cookies to provide you with targeted advertising.

4.3 If you are based in the European Union and would like to learn more about how advertisers use these types of cookies or to choose not to receive them, please visit If you are based in the United States and would like to learn more, please visit



5. Can a website user block cookies?

5.1 The first time you access our Website, you should have seen an overlay which explained that by continuing to access our Website, you are consenting to our use of cookies.

5.2 Please remember that if you do choose to disable cookies, you may find that certain sections of our Website do not work properly. For example, you may have difficulties logging in or viewing articles.

5.3 If you are concerned about behaviourally targeted advertising cookies (which serve you advertisements based on your use of Remade in Britain and other websites), users based in the European Union can visit and users based in the US can visit to opt out of these third party cookies.

5.4 You can disable cookies using your browser. The way in which you disable cookies will depend on the type of browser you use. Please refer to your browser information for further guidance.



6. More Information

6. More detail on how businesses use cookies is available at To enable cookies, instructions can be viewed here.





Regarding Prohibited Users

1. Prohibted Users

1.1 You may use our Website only for lawful purposes. You may not use our Website:
1.1.1 in any way that breaches any applicable local, national or international law or regulation;
1.1.2 in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;
1.1.3 for the purpose of harming or attempting to harm minors in any way;
1.1.4 to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards; or
1.1.5 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

1.2 You also agree:
1.2.1 not to reproduce, duplicate, copy or re-sell any part of our Website including, without limitation, any advertisement (except as otherwise provided for in these terms);
1.2.2 not to access without authority, interfere with, damage or disrupt:
(a) any part of our Website;
(b) any equipment or network on which our Website is stored;
(c) any software used in the provision of our Website; or
(d) any equipment, network or software owned or used by any third party.



2. Content standards

2.1 These content standards apply to any and all material which you contribute to our Website (contributions) and to any interactive services associated with it.

2.2 You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

2.3 Information provided or posted must:
2.3.1 be accurate and up to date (where they state facts);
2.3.2 be genuinely held (where they state opinions);
2.3.3 be relevant; and
2.3.4 comply with applicable law in the UK and in any country from which they are posted.

2.4 Information provided or posted must not:
2.4.1 contain any material which is defamatory of any person;
2.4.2 contain any swearing or any material which is obscene, offensive, hateful or inflammatory;
2.4.3 promote sexually explicit material;
2.4.4 promote violence;
2.4.5 promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
2.4.6 infringe any copyright, database right or trademark;
2.4.7 be likely to deceive;
2.4.8 be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
2.4.9 promote any illegal activity;
2.4.10 advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse;
2.4.11 be threatening, abusive or invade another’s privacy or cause any annoyance, inconvenience or needless anxiety;
2.4.12 be likely to harass any other person;
2.4.13 be used to impersonate any person or to misrepresent your identity or affiliation with any person;
2.4.14 give the impression that they emanate from us, if this is not the case;
2.4.15 disclose the name, address, telephone, mobile or fax number, e-mail address or any other personal data in respect of any individual;
2.4.16 be in contempt of court;
2.4.17 contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism; or
2.4.18 contain any advertising or promote any services or web links to other websites.





 Please report and refrain from buying or selling any of the following on our site:


1. Products that are not British branded, British sold or British made
2. Items which are not greener and do not fit into any of the following categories; upcycling, recycling, salvage, vintage, sustainable, ethical, green and eco-friendly
3. Any items containing pornography or indecent imagery
4. Any live animals, animal eggs or any items created from endangered species and any products containing fur, bones, teeth, ivory or other animal body parts
5. Any products containing human remains or body parts (excluding hair)
6. Any products containing or promoting Alcohol, Tobacco, Drugs, Drug Paraphernalia, Medicine and any smokeable products as well as any items with medical or healing unproven claims
7. Any medical supplies or equipment
8. Any furniture or homewares requiring modern standard fires safety labels that does not have them and has not been upcycled and is without a proper disclaimer and without advertising within the salvage / materials category only
9. Any electrical item which has failed or not undergone a modern PAT test that has not been upcycled and is without a proper disclaimer and without advertising within the salvage / materials category only
10. Any items containing gas and any larger appliances that run on gas
11. Any used safety equipment neither upcycled nor intended for upcycling which comes without a disclaimer stating of its use for collections and display only
12. Any used baby equipment neither upcycled nor intended for upcycling which comes without a disclaimer stating of its use for collections and display only
13. Any faulty or recalled items that have not been upcycled into a different functioning item
14. Motor vehicles not intended for upcycling
15. Any hazardous materials and all weapons, including firearms, imitation firearms and sharp knives
16. All property, land, rights and titles
17. Anything illegal, counterfeit or stolen items
18. Offensive or potentially sensitive items that may offend race, religion, sex, ethnicity, disability, gender, sexuality, gender identity among others
19. Anything which promotes or supports illegal activity or instructs others to engage in illegal activity
20. Items or listings that promote, support or glorify acts of violence or harm towards self or others
Remade is permitted to determine and remove products, services and even sellers which do not comply. If the item is removed you may still be charged for the listing.



1. The prize is for £50 of vouchers to be redeemed at Remade in Britain. No cash equivalent will be offered. The competition closes 30th April 2015. Winner will be selected at random from all the valid entries.

2. Restricted to one entry per person. Entries from an automatic entry service are not allowed and will be deleted. Employees of Remade in Britain and family members are excluded from entry.

3. The winner will be notified by email by 31st May 2015. The prize must be redeemed by 30th June 2015 or it will be deemed null and void.

4. The prize winner agrees to engage in any promotional activity including press releases, website content, usage of images etc. Winner’s name will be available upon request in writing after the competition closes.

5. By entering the competition you accept that we may retain your personal information for promotional and marketing purposes. We will process your personal information in accordance with the Data Protection Act 1998.